CANADA NATIONAL DO NOT CALL LIST



Facts about September 29 2008 launch of the Canadian National Do Not Call List



September 30, 2008: So many people are trying to register their phone numbers on the federal do-not-call list, the website has crashed and the phone lines have a constant busy tone.


On December 21, 2007 the CRTC awarded a five-year contract to Bell Canada to operate the National DNCL. The National DNCL will be a nationwide registry that will allow you to reduce the number of unsolicited telemarketing calls you receive. Currently, each telemarketer is required to maintain its own "do not call list", which you must register on separately to reduce or avoid calls. With the National DNCL, you will only have to register your Canadian telephone number on one list.


As a result, consumers can, if they choose, reduce the number of unwanted phone calls to their homes.

The government of Canada announced on December 13, 2004 that they would introduce legislation to create a Canadian Do Not Call List.


The National DNCL operator will be responsible for registering numbers, providing telemarketers with up-to-date versions of the National DNCL, and receiving consumer complaints about telemarketing calls.


Consumers who register on the National DNCL can expect to receive a reduced number of unsolicited telemarketing calls. This fact sheet is intended to give you a clear understanding of the upcoming program.

Consumers will be able to register any Canadian telephone number on the National DNCL, regardless of whether they use that number with a landline, a cellular telephone, or a fax machine.


How to sign up


To register or de-register on the National DNCL, you will have to call the toll-free number (yet to be determined) from the telephone number that you wish to register or de-register. The same service will be available to fax numbers, which can be registered by sending a fax to a designated toll-free number.

Online registration will also be available. You will only be able to register a maximum of three numbers at a time on the National DNCL website.


People can register their phone numbers in two ways. They can sign up online at LNNTE-DNCL.gc.ca or call the toll-free numbers 1-866-580-3625 or 1-888-362-5889 (for the hearing impaired).


NOTE: You will only be able to register the number to which you subscribe for the National DNCL service. If you are unable to register yourself, you will be able to grant another individual the authority to do so on your behalf.


Cost


There will be absolutely no cost to register on the National DNCL. The operational costs will be covered by subscription fees paid to the National DNCL operator by telemarketers.


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CRTC.CA is the Canadian Radio-television and Telecommunication Commission's website.


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Do Not Call Canada | Do Not Call List Canada | Donotcalllist | The National DNCL | crtc.ca | CRTC Canada


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